Everyday wellbeing · Understand your experience

Burnout

If work has left you depleted or increasingly distant from what you do, you may want words for it—and support that addresses the pressures around you. Learn what occupational burnout means and where a fuller conversation can begin.

The demands around you deserve attention too.
01 / Get a clearer picture

Occupational burnout concerns your relationship with work.

WHO describes burnout as an occupational phenomenon related to chronic workplace stress, not a medical condition. Its dimensions concern exhaustion, distance or cynicism toward work, and reduced professional efficacy.

People also use the word burnout for other exhaustion. That broader everyday usage is not the same as the occupational definition. A conversation can explore health and life circumstances without forcing either label.

Based on WHO · NHS · Every Mind Matters

The demands around you deserve attention too.
A visual explanation

Your working context belongs in the picture.

  • Exhaustion

    How work affects your energy

  • Distance from work

    How your relationship with work feels

  • Efficacy

    How you experience accomplishing work

  • Conditions & support

    Demands, priorities and possible help

The first three areas reflect WHO's occupational dimensions; the fourth opens a support conversation. This is not a diagnostic checklist or a recovery curve. Source: WHO
A closer look

The recognized definition has a work context.

WHO describes burnout in ICD-11 as an occupational phenomenon associated with chronic workplace stress. It is not classified there as a medical condition.

People also use “burnout” informally for other kinds of exhaustion. Your difficulty deserves support either way; the work-context definition does not explain every cause of tiredness or distress.

Based on WHO

Making room for support can include changing the work itself.
02 / Make sense of what has changed

What has changed in your working day?

Possible experiences to discuss; these do not distinguish burnout from depression or another explanation.

Energy

Work leaves you feeling drained.

Relationship with work

You feel more distant or negative toward your job.

Tasks & priorities

Tasks feel harder to manage or accomplish.

Beyond the working day

Work pressure is affecting rest, motivation or relationships.

Based on WHO · NHS · Every Mind Matters

In everyday life

Consider the conditions around the work.

Workload, control, relationships and support can matter. This map concerns conditions to discuss, rather than stages of burnout or a judgment of your resilience.

  • Demands

    What is expected, and is it manageable within the available time?

  • Control

    Where can you influence the work or ask for flexibility?

  • Support

    Who can respond to a workload or access concern?

  • Wider health

    What also needs attention beyond the workplace?

Work-context questions, not a diagnostic or fitness-for-work assessment.

Based on WHO · NHS

03 / Put your experience into context

Bring the work context into the conversation.

Explain what work asks of you, how things have changed and what happens outside work too. A professional can consider other explanations for exhaustion or low mood.

CBI describes personal, work-related and client-related exhaustion separately. Client questions do not apply to every worker. MBI-GS has its own occupational dimensions and licensed format; the two measures are not interchangeable.

Based on NHS · Every Mind Matters · National Research Centre for the Working Environment · Mind Garden

Your experience, in three prompts
  1. 1
    What has work been like?

    Demands, changes and support available to you.

  2. 2
    What happens beyond work?

    Rest, mood and the parts of life affected.

  3. 3
    What would you like discussed?

    A practical change or a health concern.

Make a few notes
Room for your questions

A work explanation may be only part of the picture.

Persistent low mood, sleep difficulties or physical changes can need a broader health assessment. Burnout and other concerns should not be treated as mutually exclusive labels chosen by an online test.

Tell the professional what happens away from work as well as during it.

Based on WHO · NHS

Make everyday life more workable

A work conversation can be specific.

Use one of these prompts if it fits your circumstances.

Which demand needs attention?

Choose a concrete responsibility, expectation or source of uncertainty.

What is the impact?

Describe how it affects your day without needing to prove exhaustion.

What could be discussed?

A clearer priority, support with a task or time to consider options.

Based on NHS · Every Mind Matters

04 / Explore your support options

Look at work conditions as well as your wellbeing.

You can choose what feels useful, with room for your circumstances and preferences.

Based on NHS · Every Mind Matters

Workplace and health support

Where it feels safe, discuss priorities, workload or boundaries with someone who can help at work. Occupational health or a healthcare professional may be another starting point.

Room to recover

Rest and practical changes can support you, but they do not substitute for addressing ongoing demands. If everyday life or mood is affected, ask for a fuller health conversation.

Understand your options

Ask about changes to the work, as well as support for you.

A fictional discussion might focus on clarifying competing priorities, adjusting a task or reviewing hours. Which options are possible depends on the job, service and local arrangements.

Occupational health, a worker representative or an appropriate manager may be possible routes. Ask how information will be handled before sharing health details.

Fictional examples to explain an experience. They are not a checklist or a diagnosis.

Based on WHO · NHS

Make room for what helps

Review whether the support is changing the difficulty.

Agree what will be reconsidered and who to contact if the situation continues. There is no universal recovery deadline or requirement to return with greater productivity.

Health support and workplace changes may both be relevant. If difficulties extend beyond work, seek care for that wider experience too.

Based on WHO · NHS

05 / Choose your next step

A little clarity. A place to start.

Explore a tool, prepare a conversation or find someone to talk to. Choose what feels useful to you.

Questionnaires you might hear about

These measures describe different aspects of exhaustion and work. Neither diagnoses a condition; no burnout self-test is currently offered here.

CBI

Separate personal and work-related exhaustion

Copenhagen Burnout Inventory

Three distinct domains concern personal exhaustion, work and client-facing work. The original PUMA setting involved human-service occupations.

What it can and cannot tell you

Use only relevant domains. Client-facing questions must not be imposed on everyone or silently scored as zero. A personal-exhaustion score is not the WHO occupational definition or a depression assessment; exact package and intended-use review remain pending.

Read the research centre's information

Based on National Research Centre for the Working Environment

MBI-GS

Describe your experience of work

Maslach Burnout Inventory—General Survey

An occupational measure distinct from other MBI editions and from CBI. It requires the publisher's appropriate licence.

What it can and cannot tell you

No protected questions or public runner are supplied. Licensing, exact manual and context are unresolved. A score does not decide a diagnosis, fitness for work or whether an employer must make a particular change.

Read the publisher's use conditions

Based on Mind Garden

You can ask about work pressures and health without choosing a measure or disclosing a score.

Something you can use today

Practical guideYour words

Prepare for a conversation

A few prompts to help you explain what you have noticed and what you would like help with.

  • A simple notes builder
  • Copy your notes to keep
  • No account needed

You decide how much to write and share.

Find your words
Support directorySomeone beside you

Find your next kind of support

Explore where to begin with everyday support, professional help or an urgent conversation.

  • Ways to ask for help
  • Country-specific crisis contacts
  • Support at your own pace

If you need urgent help, go straight to support.

Find support
You can start right here

Your first sentence does not need to be perfect.

You might want clearer priorities, a workload discussion or help explaining the effect on your health. Decide who feels appropriate to approach; you do not need to share a questionnaire score with an employer.

Based on NHS · Every Mind Matters

“Work has been leaving me exhausted and it's affecting my life. Could we discuss the demands, what might change and whether I need further health support?”
Make it sound like you
Things you may be wondering

Your questions, with room for nuance.

You can read just the answer you need.

Does being exhausted prove burnout?

No. Exhaustion has several possible explanations. The recognized WHO burnout description is specifically occupational.

Based on WHO

Is this only about my coping skills?

No. Working conditions and organizational changes matter alongside individual support.

Based on WHO

Can a burnout score decide whether I am fit to work?

No. A questionnaire cannot make an individual occupational-health decision on its own.

Based on WHO · WHO

How long should recovery take?

There is no universal timetable on this page. Review the actual demands, support and health concerns with appropriate professionals.

Based on WHO · NHS

Where this information comes from.

Use this hub to learn and prepare questions. It does not diagnose you or recommend a personal treatment plan. By Selfmora editorial; sources checked . Updated .

Additional explanations and examples: sources consulted . Examples illustrate ideas; they do not assess your personal health. Your questions

Our editorial approach