Care & support · Understand your options

Understanding therapy

Starting therapy can come with a lot of questions. Get a clearer idea of what a conversation can involve and what you can ask before deciding on a next step.

Your questions belong in the room, too.
01 / Get a clearer picture

A conversation with a purpose you can understand.

Psychotherapy involves working with a trained professional on troubling thoughts, feelings or behaviors. It can aim to reduce distress, support daily functioning and improve quality of life.

The approach should fit your needs and health context. You can ask what the therapist proposes and why, rather than having a website choose a treatment for you.

Based on NIMH · NHS

Your questions belong in the room, too.
A visual explanation

Questions that help you understand the fit.

  • The approach

    What is proposed, and why?

  • Your needs

    Experience, language and accessibility

  • Practical arrangements

    Costs, timing and format

  • Working together

    Privacy, goals and review

Four conversation areas, not therapy matching, a readiness test or a promised appointment sequence. Source: NIMH
A closer look

You can ask how the work will help with your concern.

Therapy is a broad term. Approaches differ in their focus, what happens during sessions and what participation between sessions may involve. A recognizable therapy name alone does not explain the plan for you.

Ask the therapist to describe why they are proposing this approach and how it relates to your goals.

Based on NIMH · NHS

Your questions help make the purpose and plan visible.
A closer look

Different approaches can work in different ways.

CBT explores relationships between thoughts, feelings and behavior. Counselling can provide space to explore experiences and find your own ways forward. Other approaches may focus on particular difficulties or relationships.

A therapist can explain the evidence and their training for an approach, how it relates to your needs and what alternatives exist. Names alone do not tell you which option is right for you.

Based on NIMH · NHS

02 / Make sense of what has changed

What would you like to know before starting?

Practical questions, not a test of whether you are ready for therapy.

Relevant experience

What experience does the therapist have with your concern?

Goals & sessions

What might a session involve, and how will goals be agreed?

Practical access

What are the costs, access options and cancellation arrangements?

Privacy & contact

How will privacy and support between sessions work?

Based on NIMH · NHS · NIMH

In everyday life

Compare the purpose, rather than looking for one best therapy.

These are brief examples, not an exhaustive list or a treatment recommendation. Specific conditions can call for specific forms of care.

  • Cognitive behavioural approaches

    Explore relationships between thoughts, feelings and actions, with a plan suited to the concern.

  • Counselling

    Offers space to explore difficult experiences and feelings with a trained listener.

  • Interpersonal work

    Focuses on relationships and related difficulties in a defined therapeutic context.

Approaches differ in evidence, delivery and fit. A professional can explain the proposed option.

Based on NIMH · NHS

03 / Put your experience into context

Ask about fit, as well as availability.

A first conversation can cover your concerns, preferences and the therapist’s experience. You can ask about language, accessibility, online or in-person appointments and how care is coordinated.

The NHS source describes England-specific access routes. U.S. costs and coverage depend on the service and insurance; ask the provider rather than assuming an appointment will be free or immediate.

Based on NIMH · NHS · NIMH

Your experience, in three prompts
  1. 1
    What would make a first meeting easier?

    A clear agenda, an interpreter, accessibility support or time to ask questions.

  2. 2
    What do you want help with?

    One concern and its effect on your day.

  3. 3
    What needs clarifying?

    Approach, costs, confidentiality or support between appointments.

Make a few notes
Room for your questions

Practical questions are part of choosing care.

Ask about professional qualifications, experience with your concern, session format, accessibility and costs. Professional titles and regulation vary by country, so check the relevant local arrangements.

You can ask about confidentiality, its limits and how records are handled before sharing sensitive details.

Based on NIMH · NHS

04 / Explore your support options

You can ask how the work will be shared.

Explore the options and ask what fits your circumstances and needs.

Based on NIMH · NIMH

An understandable plan

Ask how goals are agreed, what a typical session looks like and whether there is work between appointments. The plan can be discussed with you rather than treated as a mystery.

Room to review the fit

If an approach does not feel helpful, raise this with the therapist. Ask how progress will be reviewed and what a different approach or provider might involve.

Understand your options

Goals and review should be understandable to you.

Ask what you will work on together, how sessions will be organized and how you will review whether the approach is helping. Session numbers and pace depend on the service, approach and situation.

If a task or format is inaccessible, explain what makes it difficult and ask about alternatives.

At the start

What are we hoping to change or understand?

During the work

What feels useful, difficult or unclear?

At review

What will we adjust, continue or reconsider?

Based on NIMH · NHS · NHS

Make room for what helps

You can raise concerns about fit or progress.

If therapy does not seem to be helping, tell the therapist what you are noticing. Ask about the explanation, alternatives or another professional opinion. Limited progress should not automatically be treated as a lack of effort.

You can ask a service how to raise a concern about care or conduct. Routes and available alternatives vary locally.

Based on NIMH · NHS

05 / Choose your next step

Find support. Prepare your next step.

Explore a tool, prepare a conversation or find someone to talk to. Choose what feels useful to you.

You can go directly to support.

Use the free guides to learn what to expect or find someone to talk to. If you need urgent help, go straight to the country-labeled support contacts.

Find urgent support
Practical guideYour words

Prepare for a conversation

A few prompts to help you explain what you have noticed and what you would like help with.

  • A simple notes builder
  • Copy your notes to keep
  • No account needed

You decide how much to write and share.

Find your words
Support directorySomeone beside you

Find your next kind of support

Explore where to begin with everyday support, professional help or an urgent conversation.

  • Ways to ask for help
  • Country-specific crisis contacts
  • Support at your own pace

If you need urgent help, go straight to support.

Find support
You can start right here

Your first sentence does not need to be perfect.

You might start with the practical issue that would make attending possible, or a question about whether the therapist understands your concern. You do not need a complete account of your life to prepare.

Based on NIMH · NHS · NIMH

“I am considering therapy. Could you explain how you work with this concern, what a first session involves and what I should know about costs and confidentiality?”
Make it sound like you
Things you may be wondering

Your questions, with room for nuance.

You can read just the answer you need.

Do I need to know the therapy name first?

No. Begin with your concern and ask the professional to explain suitable approaches and their evidence.

Based on NIMH · NHS

Is online therapy always equivalent to in-person care?

Delivery and suitability vary. Ask how the proposed format works, what privacy and access require and what happens if needs change.

Based on NIMH

Can I ask about costs before starting?

Yes. Ask about fees, funding, cancellations and the proposed arrangement. Availability is different across services and locations.

Based on NIMH

What if I do not feel understood?

Explain the difficulty if you can and ask about changes or alternatives. You can also ask how to raise a service concern or seek another opinion.

Based on NIMH · NHS

Where this information comes from.

Use this hub to learn and prepare questions. It does not diagnose you or recommend a personal treatment plan. By Selfmora editorial; sources checked . Updated .

Additional explanations and examples: sources consulted . Examples illustrate ideas; they do not assess your personal health. Your questions

Our editorial approach